- Best Open Source CRM Systems 2023 (Free & Paid Software) | CRM.org
- All CRM Resources in One Place | CRM.org
CRM Categories
Not all CRM systems do the same thing. There is no be-all, end-all best CRM per se. There’s a CRM platform out there for every human and generally speaking, their features are separated into three main categories.
Operational CRM （oCRM）
Analytical CRM (aCRM)
Collaborative CRM (cCRM)